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Privacy Policy

Privacy Policy

Last Updated: January 1, 2025

At SLRI Solutions, LLC (“SLRIS,” “we,” “our,” or “us”), your privacy matters. We are committed to protecting the personal data you share with us and ensuring transparency in how we collect, use, and protect your information.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Global Applicability

This Privacy Policy applies to individuals in all countries where we operate, including:

  • United States (CCPA/CPRA)

  • European Union & United Kingdom (GDPR/UK GDPR)

  • Canada (PIPEDA)

  • India (IT Act & forthcoming Digital Personal Data Protection Act)

  • Costa Rica (Law No. 8968)

We follow the most stringent applicable laws to protect your rights and data.

2. Information We Collect

We collect personal information in three ways:

A. Information You Provide

  • Name, email, phone number

  • Company name, job title

  • Account credentials (if applicable)

  • Customer support and billing inquiries

B. Information Collected Automatically

  • IP address, device type, browser details

  • Website navigation data and interactions

  • Geolocation data (with your consent)

C. Information from Third Parties

  • Business partners and public sources

  • Social media platforms (if you interact with us)

3. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enhance functionality and performance

  • Store user preferences

  • Analyze usage trends

  • Deliver personalized content and ads (where permitted)

Manage Cookies: You can modify browser settings to decline cookies. However, this may affect your experience on our site.

4. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our services

  • Communicate with you (support, updates, marketing with opt-in)

  • Monitor system performance and prevent fraud

  • Fulfill legal, contractual, and regulatory obligations

5. SMS/Text Messaging

You agree to receive SMS communications from SLRIS by providing your mobile number, which includes alerts, updates, and optional marketing.

  • Frequency: Varies based on engagement

  • Opt-Out: Reply “STOP” to unsubscribe

  • Support: Reply “HELP” or contact us

  • Data Sharing: We do not share your mobile data with third parties for promotional purposes

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

“If you wish to be removed from receiving future communications, you can opt out by texting STOP or QUIT.”

6. Information Sharing and Disclosure

We do not sell your personal data. We may share data only:

  • With trusted vendors (e.g., cloud hosting, payment processing)

  • To comply with legal or regulatory obligations

  • To protect our rights or safety

  • As part of a business transfer (e.g., merger, acquisition)

7. International Data Transfers

As a global company, your data may be transferred to and processed in the U.S., Canada, India, Costa Rica, or other jurisdictions.

We use safeguards like Standard Contractual Clauses (SCCs) and data transfer agreements to ensure compliance with applicable privacy laws.

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When no longer needed, your data is securely deleted or anonymized.

9. Your Rights and Choices

Your privacy rights may include:

  • Accessing or correcting your data

  • Deleting or restricting processing

  • Objecting to certain uses

  • Withdrawing consent

  • Requesting data portability

  • Filing a complaint with your local authority

To exercise your rights:
📧 Email: privacy@slris.com

10. Data Security

We implement technical and organizational measures to protect your data, including:

  • Data encryption

  • Secure network architecture

  • Role-based access controls

While we aim for industry-leading security, no system is 100% immune from risk.

11. Children’s Privacy

Our services are not intended for children under the age of 13 (or as defined by local laws). We do not knowingly collect information from children. If you believe we have done so, please contact us for removal.

12. Third-Party Links

Our website may link to third-party websites. We are not responsible for their content, security, or privacy practices. We recommend reviewing their privacy policies before engaging with them.

13. Policy Updates

We may update this Privacy Policy periodically. When we do:

  • We will update the “Last Updated” date above

  • Major changes may be announced through email or service notifications

Your continued use of our services signifies your acceptance of the revised policy.

14. Contact Us

For privacy questions, concerns, or requests, reach out to us:

SLRI Solutions, LLC
535 E. Fernhurst Dr. STE 203
Katy, Texas, 77450
📧 privacy@slris.com
📞 +1 (832) 653-9100